Definition: ‘Return’ is defined as the action of giving back the item purchased by the customer to the Seller/AlmasJwl on the AlmasJwl website. Following situations may arise:
1. Item was defective
2. Item was damaged in transit
3. Products were / were missing
4. Wrong item was received
Return could also result in refund of money in some of the cases.
We encourage the customer to review the listing before making the purchase decision. In case the customer orders a wrong item, AlmasJwl /seller shall not be entitled to any return/refund.
The following RULES apply to this Policy:
1. Certain consumable items will not be returned or refunded.
In terms of order cancellation by customer, we need to be intimidated on firstname.lastname@example.org within 24 hours of the order placed.
We do not give refunds, and refunds are in the form of store credit or product/size exchanges only.
Please note that the product should be unused and should be sent back along with original box and invoice to:
Dr. Anandrao Nair marg,
6 th floor,Flat no: 604
Agripada, Mumbai 400011.
Email ID: email@example.com
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.